Return and Delivery

Return policy

Can I exchange items?

We do not offer exchanges, but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

Final Sale Items

Items that are considered final sale, non-returnable and cannot be returned. This includes retail items and discounted items .

Additional information on our Online Return Policy?

  • Only allow one exchange per item
  • Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  • All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
  • Damaged, defective, or incorrect items must be reported within 10 days of delivery.
  • Return drop-offs are not accepted at our corporate office.

Store Returns Policy

We do not provide cash refunds. We will accept exchanges within 10 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 10 days of the original purchase date with a valid receipt and all tags attached. The following items are considered “Final Sale” and cannot be exchanged in-store.

 

 

Reserved Rights Regarding Returns

 

  • We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
  • An irregular or excessive returns history indicative of “wardrobing;”
  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
  • Potential fraudulent or criminal activity.
  • Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.

Non-Belldi Fashion items sent to our Distribution Center will be discarded upon receipt.

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